Privacy Policy

Effective Date: 1/1/2026

Wolfe Heat & Air (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.

By using this website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name
• Phone number
• Email address
• Address
• Service request details
• Any information submitted through contact forms, scheduling forms, live chat, or job applications

We may also collect non-personal information automatically, such as:

• IP address
• Browser type
• Pages visited
• Time spent on the site

This information helps us improve website performance and user experience.

How We Use Your Information

We use the information we collect to:

• Respond to service requests and inquiries
• Schedule and manage appointments
• Communicate with you via phone, text, or email
• Provide HVAC services you request
• Improve our website, services, and customer experience
• Comply with legal and regulatory requirements

We do not sell, rent, or trade your personal information to third parties.

Text Messaging & Communications

By providing your phone number, you consent to receive calls and text messages from Wolfe Heat & Air related to your service request, appointment updates, technician arrival notifications, and job completion confirmations.

Message and data rates may apply. You may opt out of text messages at any time by replying “STOP.”

Third-Party Services

We may use trusted third-party tools and platforms to operate our website and services, including:

• Online scheduling and dispatch software (such as ServiceTitan)
• Website analytics tools
• Live chat or communication platforms

These third parties only have access to information necessary to perform their services and are required to protect your data.

Cookies & Tracking Technologies

Our website may use cookies or similar technologies to enhance functionality and analyze site usage. Cookies help us understand how visitors interact with our website so we can improve performance and usability.

You may choose to disable cookies through your browser settings; however, doing so may affect certain website features.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. While no method of transmission over the internet is 100% secure, we strive to use commercially acceptable means to safeguard your information.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Your Privacy Rights

You may request to:

• Access or update your personal information
• Request deletion of your information, subject to legal or business requirements

To make a request, please contact us using the information below.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us